One Call Now is an automated messaging service that allows schools to contact thousands of parents within minutes. Your child’s school has implemented One Call Now to improve substantially its ongoing communication with you. The partnership with One Call Now shows your school’s commitment to you, and to your child’s education and safety.

How One Call Now Benefits You
One Call Now allows school administrators to keep you updated quickly and efficiently with personalized messages and helps you, as a parent, stay actively involved in your child’s education.

One Call Now has the ability to

• Reach thousands of parents in moments
• Send notifications even when school phone lines are down
• Rapidly deliver first-hand information during a crisis situation by phone

How One Call Now Benefits Schools
One Call Now is the easiest and most effective solution for schools to communicate quickly and accurately personalized messages to you. Schools across the country are finding new ways to use One Call Now’s communication technology to build stronger relationships. Here are some examples of the ways schools will use One Call Now:
• Parental and Community Involvement

• Reminding Parents of a school fundraiser or Parent-Teacher Conferences
• School safety preparation
• Announcing school closings/delays due to inclement weather
  

Receiving Messages
You may receive these types of messages from the school:

• Routine notification calls which do not directly affect the safety of students, staff or parents. These messages may include details/reminders about upcoming events, delays in school transportation, weather cancellations/delays, and absenteeism.

Importance of Accurate Contact Information
The most important thing parents can do is verify the accuracy of their contact information. Schools must have updated phone numbers and email addresses for One Call Now to work effectively and efficiently. Call your child’s school during the operating hours to verify your information is correct. The One Call Now system will call your home, work, cell, or any phone number you choose.

Security
Only authorized administrators on the school and district level may activate the system. One Call Now keeps all of its clients’ information confidential and secure. All data is password protected on secure servers accessible only by school administration. One Call Now currently has over 35,000 schools, churches, sports teams, businesses, and municipal organizations that can attest to our commitment to privacy.

How to Retrieve a Missed Message
Parents can easily retrieve or replay a message that was cut off from an answering machine, answered by a child, or received on a cellular phone that dropped the call mid-message:

• Call toll-free (877) 698-3261 or (866) 321-4255 from any touch-tone phone.
• At the greeting, press 1, and then, if prompted, enter the phone number that One Call Now dialed. This is the phone number that you have given to the school to reach you.

Your school can also request a touch-tone response during a message. For example, you may hear a message such as “This is Principal Smith from ABC School with a reminder of the School Play this Saturday at 7 p.m. Please press 1 if you plan to bring a dessert; press 2 if you plan to bring a beverage.”

If this message is left on voicemail or an answering machine, you can call back into the toll-free number to provide a response. Simply dial (877) 698-3261 or (866) 321-4255 from any touch-tone phone, press 1, if prompted enter your phone number, listen to the message, and then respond as requested.

To learn more, visit  www.onecallnow.com or visit www.burgschools.org for more details.